You can claim that this is an inaccurate portrayal, but this isn't the first one-star review. Legally, they're required to inform you of damages within three days of the apartment being vacated and Calibre Lake failed to do so. They had my email address and my phone number to contact me. I found out when I was contacted by a collections agency looking to collect on these charges. They never actually informed me of these damages, I never received a formal list, an email, or a phone call. I was charged for water damages caused by a leak in the bathroom's plumbing which the landlord is responsible for, not the tenant. A lot of drama over how long we could have the moving pod, they refused to help us secure a place for the pod to be dropped off, they complained about us blocking off parking spots so that sufficient space was secured for the pod to be dropped off. They made things very complicated when I was moving out.
The management staff are very unprofessional and spiteful. Hopefully this gets fixed, but I don't think I will be renewing my lease here. Since I have moved here the water has been shut off up to 8x and can last 2-4 hours. However, my main complaint is that the whole complex has their water shut off multiple times a month for "repairs" that never seemed to be fixed. A lot of the finishing touches of the apartment seemed rushed and all of the outlets in my unit don't work. My only complaints with the apartment is that it has been poorly repaired (there's unevenness in the walls as if there were holes or large cracks in the walls and were rushed to repair and some unevenness I can feel in the floorboards beneath the carpet). I love the convenience of the location of the apartment being near food options and the freeway.
The staff is really friendly and always shows concern when I bring something to their attention. Its a safe apartment complex, maintenance is always on top of work orders and getting back to you the next day if not in a couple. 2 years ago I have been living here for some months now.
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